Here is a selection of our most frequently asked questions. If what you are after is not here, please contact us and we will do our best to help.
All of our libraries (except the Mobile library) have computers available for the public to use. You do not need to be a library member to use them.
The first 30 minutes of time is free of charge. Please ask our staff for a ticket. Beyond that, extra time can be purchased from our automated Monitor Kiosk.
There are no time limits to using a computer. If you have paid for a ticket for the day, then you can use the computer as long as you like during opening hours.
- Bring a usb drive with you and save your work onto it. If you do not have a usb they can be purchased from us for $10.
- Ask staff for assistance, we have some shared usb drives that can be borrowed for use while you are in the library.
- Save your work to an online cloud storage service. Examples are Google Drive, Dropbox.
Library staff can offer some assistance. We encourage you to bring someone with you if you are unsure about using computers. Another option is to book an individual lesson with one of our learning centre tutors. A 30 minute lesson is $10. Phone 07 577 7085 or email Learning Centre to make a booking.
Our Windows computers have a number of programmes available for you to use including:
- Microsoft Office
- Adobe Photoshop
- Adobe ImageReady
- Open Office
You can magnify your screen by using your keyboard 'control' key and the '+' (the plus key)
Yes, you can.
Printing and photocopying
- Black and white: A4 20c, A3 40c
- Colour: A4 $1, A3 $2
- Scanning: 10c per page
Unfortunately no. However, we have a number of computers available for you to use that are connected to the library printer.
There is no limit to the amount of time you can stay connected to the library public wifi. However, if there are a lot of people using our wifi network you may get disconnected after a session time of 60 minutes. If there is space available on the wifi network, then you will be able to log in again
YouTube tutorials are a great way to learn new things on any topic. Use some key words in your search for a tutorial. e.g. ‘How do I send an email using Gmail’ or ‘Beginners guide to Facebook’. Searching on YouTube will bring up a lot of results. Try clicking on a few. The tutorials will differ in running times. Some will be short and basic, some will be long and give lots of information; and some tutors will have a series of YouTube videos covering lots of different topics.
If you have any further questions, please contact the Learning Centre.
Email learning centre or phone 07 577 7085.
Last Reviewed: 10/03/2017