Here is a selection of our most frequently asked questions. If what you are after is not here, please contact us and we will do our best to help.
All of our libraries (except the Mobile library) have computers available for the public to use. You do not need to be a library member to use them.
Library computers are available for use, free of charge, for 1 hour. Please use your library card to log on, or ask staff how to obtain a Free Internet Ticket.
Logging on with your library card or Free Internet Ticket gives you one hour of free computer access; after one hour the computer will log off. If there are no other library users waiting for a computer, you can obtain another Free Internet Ticket for an additional hour. To stay at the same computer and work continously, customers can pay for extra time by adding value to their library card or guest ticket at the Monitor Kiosk. The cost is $1 for 15 minutes.
- Bring a usb drive with you and save your work onto it. If you do not have a usb they can be purchased from us for $10.
- Ask staff for assistance, we have some shared usb drives that can be borrowed for use while you are in the library.
- Save your work to an online cloud storage service. Examples are Google Drive, Dropbox.
Library staff can offer some assistance. We encourage you to bring someone with you if you are unsure about using computers. Another option is to book an individual lesson with one of our learning centre tutors. A 30 minute lesson is $10. Phone 07 577 7177 or email Learning Centre to make a booking.
Our Windows computers have a number of programmes available for you to use including:
- Microsoft Office
- Adobe Photoshop
- Adobe ImageReady
- Open Office
You can magnify your screen by using your keyboard 'control' key and the '+' (the plus key)
Yes, you can.
Printing and photocopying
- Black and white: A4 20c, A3 40c
- Colour: A4 $1, A3 $2
- Scanning: free
Unfortunately no. However, we have a number of computers available for you to use that are connected to the library printer.
There is no limit to the amount of time you can stay connected to the library public wifi. However, if there are a lot of people using our wifi network you may get disconnected after a session time of 60 minutes. If there is space available on the wifi network, then you will be able to log in again
- Grow your professional skill set with Lynda.com an online educational site with an astounding collection of over 6,000 courses. Experts create and deliver courses with top-quality video tutorials as well as providing exercises and relevant work samples.
- YouTube tutorials are a great way to learn new things on any topic. Use some key words in your search for a tutorial. e.g. ‘How do I send an email using Gmail’ or ‘Beginners guide to Facebook’. Searching on YouTube will bring up a lot of results. Try clicking on a few. The tutorials will differ in running times. Some will be short and basic, some will be long and give lots of information; and some tutors will have a series of YouTube videos covering lots of different topics.
If you have any further questions, please contact the Learning Centre.
Email learning centre or phone 07 577 7177.
Last Reviewed: 20/06/2019