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Accessibility & Inclusion

We’re working to make our libraries more welcoming and inclusive.

Wear your sunflower lanyard   

We have proudly adopted the Hidden Disabilities Sunflower initiative, which is a globally recognised programme designed to help individuals with non-visible disabilities such as autism, hearing or vision impairments, anxiety, or chronic pain. By wearing a sunflower lanyard, wristband, or badge, individuals can discreetly indicate that they may require additional support, time, or assistance. This programme is important in fostering an inclusive environment where everyone can feel supported and respected. Our staff are fully trained.

More information on the Hidden Disabilities Sunflower initiative

Planning your visit with sensory needs in mind   

We understand that visiting one of our libraries can require extra planning when you or someone you care for has sensory needs. Our staff understand this and are there to support you and welcome you when you arrive.   

Here are a couple of helpful notes when planning your trip:  

  • Access: Use our free access map to find accessibility information near our libraries including carparks, playgrounds and toilets. Tauranga Access Map.
  • Noise: To manage the impact of noise we recommend you check what’s on in the library you are visiting to avoid busy days. Sunday is usually our quietest day to visit, and we have headphones available at our front desks.  
  • Social Stories: We have online guidebooks available to help children and neurodivergent individuals feel comfortable and confident before visiting the library. They can take a virtual tour, learn what to expect, and discover all the fun things they can do at their local library. Designed with accessibility in mind, these guides support a calm and welcoming experience for everyone. You can download these guides on our school visits page

Sensory Storytime 

Join our free Sensory Storytime which includes 30 minutes of songs, rhymes, and interactive stores/picture books in a calm environment, followed by 20 minutes of sensory play.  Sensory Storytime creates a safe, welcoming environment using a specialized, interactive approach combining visual, auditory, and tactile elements where kids can explore stories at their own pace and comfort level. This inclusive experience encourages language development, enhances motor skills through hands-on activities, and fosters social connections in a way that feels enjoyable and accessible.  

Sensory Storytimes are held at Te Ao Mārama - Greerton Library and Te Ao Mārama - Pāpāmoa Library during the school holidays and also on a Saturday morning each term. If you would like to be added to our contact list for Sensory Storytime notifications, or would like further information, please email library.visits@tauranga.govt.nz 

Request a Sensory Backpack  

We have sensory backpacks available in all our libraries for people to use while visiting, just ask at an issue desk when you arrive. The backpacks include headphones, dark glasses, several fidgets, a weighted snake or shoulder hugger, a communication card, and a set of calm-down cards with suggestions of calming activities.    

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