BorrowBox

Once you have installed the BorrowBox app on your device you will need to register using the following steps:

1. Go to the "Please select your library" option and start typing "Tauranga"– choose the option "Tauranga City Libraries" from the list of library options.
2. In the "Library ID/Barcode" field please enter your 14 digit library card number.
3. In the "PIN/Password field" please enter your PIN or password.
4. Click on the Sign In button.
5. When you submit all of this information you will be asked to "Agree" to the terms and conditions. Once you have clicked on "Agree" you will be taken through to the app where you can browse, borrow, download and reserve eBooks and eAudiobooks.
6. Browse the eBook catalogue to locate your choice of title.
7. Select an eBook by choosing Borrow. Click Confirm Loan - a loan confirmation will be sent to your email address.
8. You can then choose to download the entire ebook to your device for reading.

1. Adobe Digital Editions allows you to access your eBooks via full screen mode and can be used with various screen readers. You can also transfer downloaded titles to eBook readers.
2. On first launch of Adobe Digital Editions click on Help > Authorise Computer. On the following screen choose Adobe ID from the dropdown menu and enter your Adobe ID and password. You are now ready to select eBooks from the BorrowBox catalogue.
3. Sign in to BorrowBox using your Tauranga City Libraries card number and your PIN/password.
4. Browse the eBook catalogue to locate your choice of title. 
5. Select an eBook by choosing Borrow. Click Confirm Loan - a loan confirmation will be sent to your email address. 
6. Then choose Download to get the eBook to your PC. A pop-up dialogue box will ask whether you would like to Open, Run or Save. Make sure you select “Open With” and choose Adobe Digital Editions. Adobe Digital Editions will then import the eBook file and you can find it in the Borrowed section on the left side.
7. To transfer an eBook to an eReader device, attach your eReader device to your computer. It should appear in Adobe Digital Editions in the list on the left side. Now you can drag the eBook onto the device.   
8. Please note you will be unable to read our eBooks on a Kindle eReader.

Do I need to pay to use BorrowBox?

It is free to borrow our eBooks. You will need your library card and PIN/password and an internet connection to start borrowing.

Is there a limit to how many titles I can borrow?

You can borrow 4 ebooks and 4 eAudiobooks at the same time.

How long can I have my eBook for?

Each loan lasts for 2 weeks.

Once you finish reading your eBook you can return it. This will free up your loans and allow you to borrow another eBook.

If there are no reserves on the title you are reading, then you can renew your eBook for another two weeks.

What can I do if the title I want to borrow is checked out to someone else?

If the eBook you want to read is checked out to someone else, you can place a reserve. BorrowBox will send you an email to let you know when it is available for you to download.

Do I need to do anything to return my eBook?

eBooks are deleted automatically once they expire on your mobile device or computer.

Can I use my Kindle to read Tauranga City library eBooks?

Unfortunately, no. The Kindle eReader from Amazon is not compatible with our library eBook collection.

Can I keep my borrowing history if I change my library card number?

The BorrowBox app remembers the items you borrowed when you were signed in using your library card. If you change your library card, open the app, go to the Account Details screen and touch reset. You can then sign in with your new card details. If it’s important to you to retain your previous history, contact us and tell us your name, old library card number and your new library card number. We will arrange to have your accounts connected so you can see your complete borrowing history.