News and events

COVID-19: Information

Updated: Move to Alert Level 2. 

Now that we are at Alert Level 2 many Council facilities and services are resuming at a reduced capacity, so we wanted to give you an update on Tauranga City Libraries.

All library locations will re-open on Wednesday, 20 May. Opening hours will be 9:30am to 3:30pm for the first two weeks and normal hours will resume on Thursday, 4 June.

For the health and safety of our customers and staff, there will also be new processes in place. This includes contact tracing and physical distancing measures, as well as additional cleaning which will happen three times per day. Staff will be sanitising equipment on a regular basis. 

Some toys and furniture have also been removed and there will be no public computers, printing or photocopying for the first two weeks. The Research Collections and Nga Wahi Rangihau on first floor of Tauranga Library will remain closed. Hand sanitiser will be available for public use and our public bathrooms will be open.

To protect yourself and others when visiting our local library, we also ask that you do the following:

  • Do not come to the library if you are unwell
  • Wash or sanitise your hands before and after visiting
  • Provide your name and contact phone number for contact tracing 
  • Keep your distance from others (2 metres)
  • Keep your visits short 
  • If you don’t want to browse the shelves, pre-order your books before you visit. Use our online catalogue to place a hold or give us a call on 07 577 7177
  • And be kind to staff and other customers

74,000 items were out at the time of lockdown and these can now be returned. There will be no overdue fees and we have extended the due date to 30 June, 2020. You can now also place holds items so they will be ready for you when we re-open.

If you have any other questions, you can read our FAQ section or call us on +64 7 577 7177.
We look forward to seeing you soon. 

FAQs about Level 2 reopening

While we get ready to reopen, read our FAQs about Level 2 reopening

Managing your account online

You can do this by logging in to our website. Look for 'My Account'. You will need your library card barcode and your PIN/password.

You can then browse the eBooks, newspapers, magazines and other online resources in our Digital Library. You can also download our library app. Look for 'Tauranga City Libraries' in your app store.

Downloading eBooks and eAudio directly to your smartphone or tablet is easy. We have two platforms; the 'Wheelers ePlatform' and 'BolindaBox'. Apps for both of these products are available free from your app store. If you prefer to read on an eReader or computer, instructions on how to download are available or you can contact us by email for more help. This service is available Monday-Friday, 8am-5pm.

Library membership

If you don’t have a library card, you can apply for a digital-only membership and begin borrowing our eResources right away.

Bubble Life

Are you looking for things to do during lockdown, or do you have a bored bunch of library-loving kids at home? We’ve put together a series of things to watch, play and do during life in lockdown, called Bubble Life! Visit our website front page weekly, for a fresh link to new content to explore and interact with. We hope it provides some entertainment for your family bubbles!

FAQs about accessing our Digital Resources

Find the answers to our most common questions about digital resources here.

Published: Wednesday, 13 May 2020 08:00 by Tauranga City Council

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